Contact us

Do you have any questions or encounter any issues before or after your order? Let us know via the contact form or get in touch with us using the details below:

Email: support@neora-store.com

Our customer service is available at the following times:

  • Monday to Friday: 8:00 AM - 5:00 PM
  • Saturday and Sunday: 10:00 AM - 4:00 PM

We strive to respond to your message within 24 hours.

Company information:
Neora is managed by Ecomma Portfolio, a company registered in the United States.

Company information

Company name: Ecomma Portfolio
Street: 30 N Gould St
Address line: STE R
City: Sheridan
Postal code: 82801
Country: United States
Phone number: +1 307 461 4173

EU right of withdrawal

For withdrawal requests from the EU, please use our special withdrawal request form.