Contact us

Do you have questions or encounter any issues before or after your order? Let us know via the contact form or get in touch with us using the details below:

Email: support@neora-store.com

Our customer service is available at the following times:

  • Monday to Friday: 8:00 AM - 5:00 PM
  • Saturday and Sunday: 10:00 AM - 4:00 PM

We strive to respond to your message within 24 hours.

Company information:
Neora is managed by Innova Brands, a company registered in the Netherlands.

Address:
Fluorietweg 14b, 1812 RR Alkmaar, Netherlands
(Note: this address is for returns only)
Chamber of Commerce number: 95755438